November, 2024
Ironmonger Yard is the housing scheme proposed by Donard Living for the site at the junction of Rochester High Street, Corporation Street and Star Hill. The new proposal offers 296 homes in a mix of built to rent, built for sale, affordable and later living apartments, plus a new public garden.
Acting on behalf of our client Donard Living, Maxim was responsible for engaging with the community, stakeholders and media. Our work aimed to support the planning consultants and help them secure a positive response to the proposals.
Demonstrating public support is vital
Getting people to recognise there’s a need for new houses is never easy. However, in the case of Ironmonger Yard, nearly three quarters (74%) of the people who engaged with the project agreed or strongly agreed there’s a need for more housing in Rochester.
A further 87% agreed or strongly agreed that Ironmonger Yard would improve this part of Rochester by developing the disused site, with 89% strongly agreeing new homes should be built on brownfield sites for the future of Medway.
How was this level of support secured?
Creating a strong story for residential projects is crucial, as is being able to tackle the wide range of questions that will inevitably get raised by the public, whether it’s height, design, traffic impact, tenure, parking, and so on.
Then it’s all about communicating that story to the local community. In the case of Ironmonger Yard, Maxim leafleted more than 1,500 residents to promote a public exhibition which we organised. In addition, we developed a project website and engaged with the local media. Maxim also arranged a briefing for stakeholders ahead of the exhibition opening to the public.
It’s then about monitoring the press and social media, and collecting the feedback via the project’s website, with the statistics and comments shared with the project team. The feedback is used to inform the final design of any project and demonstrate support for the proposed development.
In the run up to a decision, there’s little that can be done other than a final briefing for members and to be on hand to handle any media enquiries.
The Ironmonger Yard success followed an earlier larger scheme on the same site for 374 flats that Donard Living also secured permission for with the help of Maxim and the project team. However, it was subsequently redesigned to be more in keeping with the heritage of historic Rochester and the changing housing market, and a new application was submitted.
As our client Steven Flannery, CEO of Donard Living, told the press: “We’re pleased the council recognised the work we had done to engage with the community, listened to their concerns and came back with a more sympathetic design that sits well alongside the surrounding listed buildings. We are now looking forward to beginning work on this project to bring much-needed homes in the heart of Rochester.”
Donard Living was also advised by Todd Architects; planning advisors Savills; project managers Currie & Brown; Churchman Thornhill Finch, landscape architects; and Milestone Transport Planning.
See www.DonardLiving-Rochester.co.uk for more information about the approved scheme.
A CGI of the Ironmonger Yard project.
Andrew Metcalf
Maxim / Managing Director
posted in: maxim/client news, media relations, public relations,
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Shortlist for the Kent Press & Broadcast Awards 2017 Announced
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Timing is (almost) everything in media relations
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May, 2017 more
President Trump’s PR spokesperson - the toughest PR job just got tougher
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January, 2017 more
Gavin Esler to host Kent Press & Broadcast Awards
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January, 2017 more
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November, 2016 more
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November, 2016 more
Charlie 'leafs' Maxim with a sweet tooth for PR
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September, 2016 more
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Winners of the Kent Press & Broadcast Awards 2016 announced
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July, 2016 more
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June, 2016 more
Politician defends a journalist – shock horror
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June, 2016 more
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June, 2016 more
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May, 2016 more
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April, 2016 more
Last minute rush secures bumper awards entries
Proving journalists love an impending deadline, 57 per cent of the 147 entries for the Kent Press & Broadcast Awards were submitted either the day before or on the closing date for submissions.
April, 2016 more
The secret to organising a group photograph
Erica Jones of PR and marketing agency Maxim offers some advice on gathering up important people for that must-have group photograph.
March, 2016 more
How can small businesses build a strong reputation in the media?
Andrew Metcalf, director of Kent PR and public affairs agency Maxim, will be sharing some of his knowledge on building a reputation in the media next week.
March, 2016 more
With the demise of the print edition of The Independent and the arrival of a new newspaper named New Day, Andrew Metcalf considers the ever-changing media landscape.
February, 2016 more
Cathy Newman to host Kent Press & Broadcast Awards
Journalist and broadcaster Cathy Newman will host this year’s Kent Press & Broadcast Awards ceremony in July.
February, 2016 more
University graduate is given an insight into public relations
Psychology graduate Kathleen Santer, 21, explains her week with Kent PR and marketing agency Maxim.
February, 2016 more
Parties, long lunches and the work of entertaining
PR isn’t all late nights and parties, and when it is they’re not quite as glamorous as you’d expect. Maxim PR senior account executive Erica Jones dispels the myths.
January, 2016 more
Kent Press & Broadcast Awards 2016 now open
The Kent Press & Broadcast Awards (KPBA) is now open for entries
November, 2015 more
Volkswagen in reputational car crash
A good reputation is vital when it comes to business. Andrew Metcalf, director of Kent PR and marketing agency Maxim, considers the challenges now faced by Volkswagen’s PR team.
September, 2015 more
Ex sub-editor Erica Jones of Kent PR and marketing agency Maxim looks at the different way press, client and calendar deadlines impact upon workload.
September, 2015 more
Coffee, cake and cuddles with the office pups
This year PR and marketing agency Maxim will be taking part in the World’s Biggest Coffee Morning in aid of Macmillan for the first time.
September, 2015 more
Preparing for public exhibitions
Public exhibitions are relatively easy events to organise: you book a hall, print out an information board or two and wait for visitors. However getting them right involves a little more work. Erica Jones of Kent PR and Marketing agency Maxim offers four tips to help make your event run more smoothly.
September, 2015 more
The importance of the office dog
In honour of National Dog Day, Alice Knight, a Havanese puppy who lives with Maxim account director Rachel Knight, describes her role as Chief Morale Officer at the Kent PR agency.
August, 2015 more
During the Kent Press & Broadcast Awards Ceremony the hashtag #KPBA consistently trended at number 8 in the UK on Twitter, reaching some 488,000 accounts.
July, 2015 more
The inaugural Kent Press & Broadcast Awards were a resounding success, now the trophies have been presented Kent PR agency Maxim can reveal the winners.
July, 2015 more
FIFA scandal undermines brand of beautiful game
News of arrests at FIFA’s headquarters in Geneva by FBI agents sent the media into a frenzy of activity, calling into question the reputation of the beautiful game. Football fan Andy Rayfield considers some interesting questions.
May, 2015 more
Grant tops polls in General Election prediction competition
It wasn't just the pollsters who were caught out when it came to predicting the outcome of the General Election. It’s clear that many people in Kent found it difficult to call if the results of Maxim’s recent competition are anything to go by.
May, 2015 more
Kent Press & Broadcast Awards finalists announced
We've had a great reaction to the announcement of the finalists in the first Kent Press & Broadcast Awards
May, 2015 more
Maxim is a finalist in the first Kent Digital Awards which organisers say received ‘an outstanding number of entries.
May, 2015 more
Are you a budding Peter Snow and able to predict the result of the General Election?
As an agency which helps many of its clients understand the political landscape, we thought it would be a fun for us all to try to predict how the public will vote in Kent – with the added incentive of the chance to win a case of Chapel Down wine.
April, 2015 more
All about Awards – from publicising to entering
It’s important for businesses to shout about their achievements which is why Kent PR agency Maxim encourages clients to get involved in award schemes. Account Director Andy Rayfield explains our role.
April, 2015 more
‘Fantastic response’ to media awards
More than 100 individuals submitted 143 entries to the first Kent Press & Broadcast Awards, a scheme that celebrates those working in the media.
April, 2015 more
Securing editorial coverage – the role of the case study
Case studies can be the perfect way to demonstrate the value of your product or service, explains Andrew Metcalf, Director of Kent PR agency Maxim
April, 2015 more
Peter Sissons to host first Kent Press & Broadcast Awards
Veteran broadcaster Peter Sissons will be the host of the first Kent Press & Broadcast Awards ceremony.
March, 2015 more
Find out how to secure media coverage for your business
Maxim’s Andrew Metcalf has teamed up with Chris Price, the KM Group’s business editor, to present a workshop at the West Kent B2B exhibition and conference.
March, 2015 more
20 years of Maxim: From hosting prime ministers to difficult sporting heroes
Three prime ministers, an oversized lion, Manchester United, the world’s most powerful offshore wind farm, the country’s first Angry Birds theme park, hungover England rugby players, cocktail cherries and a campaign for Vatican reform. Maxim’s 20 years have been varied, enjoyable and challenging.
March, 2015 more
All eyes on Thanet in the run up to the Election
As we all know, Kent, and in particular Thanet South, is going to be in the media spotlight as the clock ticks down to the General Election. As an agency, the team at Maxim spends a lot of our time supporting clients in East Kent and taking the political temperature is part of our daily work.
February, 2015 more
Looking back to the launch of Manchester United champagne
Do you remember when we helped to launch Manchester United champagne? Alison Hardy, Account Director for Kent PR agency Maxim, looks back to the 90s and her time socialising with the players
February, 2015 more
Then and now: Getting your message to the media
Philip Jones, Director of Kent PR agency Maxim, looks at how times have changed in the life of the humble press release – and how they haven’t.
January, 2015 more
A new Economic Development Group for West Kent is being set up to represent the views of local businesses in Tonbridge, Tunbridge Wells and Sevenoaks.
January, 2015 more
Mark p-p-p-picked up a penguin and an iPod too
Congratulations to Mark Anderson, who completed our Christmas competition and won the star prize.
January, 2015 more
Why 'no comment' is not the answer
If a journalist asks you a question, there is very rarely an occasion when ‘no comment’ is the right answer.
January, 2015 more
Three Kent organisations have pledged their support for local journalism by sponsoring a new awards scheme for the county’s media.
November, 2014 more
And the winner is… Kent Design & Development Awards
Having been asked to join Kent County Council and DHA Planning as one of the major sponsors of the 2014 Kent Design and Development Awards, it’s great to report that they were a roaring success and showcased the many excellent construction projects taking place across the county.
November, 2014 more
This week marks Erica’s year anniversary at Maxim, so she’s been looking back at her first few days and the range of experiences her now not so new career entails.
November, 2014 more
Planning success for solar farm
An 18MW solar farm has been given the go-ahead at Orchard Farm in Iwade, Kent. Maxim was appointed by GH Dean & Co Ltd, the company behind the project, to assist with taking it through the planning system in Swale.
October, 2014 more
New client is a #lidlsurprise for Maxim
We all know ranking high on Google is good for business, but having a good enough website to keep prospective clients – and the work capability to live up to your promise – are equally important. Fortunately, Maxim had all three when we recently landed a little project with a big name.
October, 2014 more
Maxim launches the Kent Press & Broadcast Awards
Maxim is launching a new awards scheme for the Kent media.
October, 2014 more
Early engagement improves planning prospects
Getting embroiled in a battle with local residents is both costly and can significantly delay development on site. Developers need to get their community engagement right first time if they are to avoid a lengthy and expensive appeal.
September, 2014 more
Maxim produces tourism newspaper – read all about it
After more than a decade in newspapers Erica Jones thought she’d miss the excitement of a print deadline whooshing by. Then she was given the task of helping to produce The Summer Times – the perfect opportunity to utilise the skills of her previous career for the benefit of a client.
August, 2014 more
PR skills put to the test in local newsroom
As the media is constantly changing it is vital for PR agencies to keep up to date with how journalists work. Rachel Knight, account director at Maxim, spent the afternoon in a busy newsroom to soak up the atmosphere.
August, 2014 more
My name is Miles Atkinson, I’m 16 years old currently studying at The Skinners’ School and about to go into sixth form, having just finished my GCSEs.
July, 2014 more
What PR lessons can we draw from the World Cup?
Billions of people around the world switched on and saw Germany win the final of the World Cup. When selecting your PR agency there are a few football analogies that you can think about. Andy Rayfield, PR Manager at Maxim and Arsenal season ticket holder, considers the issue.
July, 2014 more
Gaining excellent PR experience for the future
Another summer of providing work experience to students kicks off with Chloe Choudray. Here she shares her thoughts on her week at Kent PR agency Maxim.
July, 2014 more
PR has to be earned - it’s not free
There is no such thing as free PR. Businesses who think that PR is free rarely, if ever, get the full benefit of it as a way of building trust and engaging with their customers.
June, 2014 more
How does PR link with digital?
Andrew Metcalf has recently spoken about the relationship between PR and digital at Digital in Kent and West Kent B2B. Here he outlines the lifecycle of a news story, from first tweeted rumour to full press coverage.
June, 2014 more
A Barnes-tormer of a PR disaster
Asked by BBC Radio Kent to join them in the studio, Maxim’s Andrew Metcalf watched as the Kent & Medway Police & Crime Panel quizzed Ann Barnes on the reasoning behind her decision to take part in the now infamous C4 ‘Meet the Commissioner’ programme. He then went on to give his views live on air on her performance.
June, 2014 more
‘Dear Journalist’ – how to get a press release deleted immediately
The relationship between journalists and PRs can often be easily undermined by a badly targeted, poorly written press release, which can damage a client’s reputation.
May, 2014 more
Seeing your newspaper or magazine in the shops can be an exciting achievement for a young journalist, Erica Jones remembers her first publication day and its continued presence during her new career in PR.
April, 2014 more
Maxim launches Kent Design & Development Awards website
As a headline sponsor of the biannual Kent Design & Development Awards Maxim has created a website to raise awareness of the competition.
February, 2014 more
The key to getting results from your PR
Nothing highlights the difference between lazy and inspired PR more than the press release frenzy that is Valentine’s Day.
February, 2014 more
Time called on newspaper photographers
As one newspaper group announces it is phasing out photographers it's increasingly important you provide a good quality image with your press release. We offer some tips to get your picture past the editor
February, 2014 more
How to prepare for a media interview
Imagine you have an interview with a journalist that could have a positive impact on your business, or perhaps mitigate the damage of a negative story – how should you prepare? Kent PR agency Maxim provides some top tips.
January, 2014 more
How to handle criticism on social media sites
Many organisations are fearful of receiving negative comments on sites such as Twitter and Facebook. Rachel Knight, who advises clients on social media at Kent PR agency Maxim, provides tips on how to handle criticism online.
January, 2014 more
Spotlight on Kent's construction industry
No matter how enthusiastic you are about the development world, few people have the time to read all the relevant news covered in the local and national media.
January, 2014 more
Maxim backs Kent's Design & Developments Awards
Maxim is joining forces with some of Kent’s leading players in the built environment and development industry to help deliver the Kent Design & Development Awards 2014.
January, 2014 more
Top tips to become a PR agency's perfect client
Over the years I have been fortunate enough to have worked with some great organisations but what makes the perfect client?
January, 2014 more
Reporters and editors are relatively well known, but what’s the difference between a spell checker and a sub-editor and how do the three roles work together? Maxim’s Erica Jones, a former sub-editor, explains the goings on in a newsroom.
December, 2013 more
Former sub-editor quicksteps into Maxim
A ballroom dancing enthusiast aims to keep things strictly professional as she joins the Maxim team.
November, 2013 more
Quick action secures press coverage
We are often telling clients that being flexible helps to secure press coverage and it is always nice to see that piece of advice being acted upon.
November, 2013 more
Boris Johnson sheds light on Li-fi thanks to Maxim
Promoting a UK technological first, showcasing sustainable school buildings and securing the support of Mayor of London Boris Johnson is all in a day's work for Maxim.
October, 2013 more
How to avoid irritating a journalist
Our top tips on how not to irritate a journalist include avoiding follow up calls and jargon.
October, 2013 more
A common sense guide to Twitter
Do you need a helping hand with Twitter? Here are a few helpful hints for businesses using the social network.
September, 2013 more
PR industry has own PR problem
Given that PR is all about developing and protecting reputations, why isn’t the industry bathed in glory? Andrew Metcalf, director at Kent PR agency Maxim, looks at the issues.
August, 2013 more
Daunting but exciting work experience
Student Kitty Evans-Smith describes her work experience at Kent PR agency Maxim.
August, 2013 more
James Eastcott, who has recently completed a degree at the University of Kent, shares his thoughts on his work experience at Maxim.
June, 2013 more
Timely challenge to influence Vatican
When Pope Benedict XVI surprised the world and resigned there was a rare opportunity for Roman Catholics seeking changes within the church to voice their opinions, spark debate and try to influence his successor. Find out how we helped.
May, 2013 more
Kent knows it is now connected to the world thanks to new twice-daily flights from Manston Airport to award-winning hub Schiphol, in Amsterdam, with Maxim playing its part by working with the county’s media to shout about the good news.
April, 2013 more
My week with the wonderful Maxim team
Student Vita Vents spent a day a week with us over a couple of months, enabling her to gain a wider variety of experience than she would have in a single week. She shares her thoughts on her time at Maxim.
March, 2013 more
Death of the deadline confirmed
With the unrelenting march of the smartphone and tablet, the great British public is getting a growing proportion of its news digitally. As a result, the deadline is now well and truly dead.
March, 2013 more
Findus fiasco is recipe for reputation damage
In the world of PR and crisis communications hindsight is a wonderful thing, especially when it comes to not falling at the first fence, as recently done by Findus.
March, 2013 more
Print versus online press coverage
Do you ever think about where your company news appears? Rachel Knight, Account Director at Maxim, considers the issues of print versus online.
February, 2013 more
Studying PR Vs working at Maxim
A second year public relations student at Leeds Metropolitan University shares her thoughts on how her studies compare to work experience at Maxim.
January, 2013 more
We have many years’ experience working with clients to promote their good news. However, companies also need to prepare for the prospect of an event which could damage their hard earned reputation. Here are 10 issues to consider when managing a crisis.
January, 2013 more
What does 2013 hold for the media?
How will the new year pan out for the media? We've asked a selection for their thoughts.
January, 2013 more
'Thank you' reaffirms self-belief
There are occasions in an agency’s life when all the hard work you put in is more than worth it. Recently Maxim had one of those moments - read all about it here.
January, 2013 more
The visit of a government Minister can be a priceless endorsement for a business and help to raise its profile - take a look at recent examples.
December, 2012 more
Appointing a PR and marketing agency: where do you start? The first, and most important thing to do is develop and agree a brief, which is realistic, deliverable and above all is consistent with your company’s broader business plan.
December, 2012 more
Increasing your editorial profile?
Successful media relations isn't just about the news value of the individual story, it's also to do with how you present the story.
November, 2012 more
Delphine crowned tourism champion
The tireless efforts of Maxim's Delphine Houlton have been recognised at Visit Kent's recent 10th birthday celebrations.
October, 2012 more
Survey shines spotlight on news consumption
Nearly a quarter of people (23%) now get their first daily news electronically via a tablet or smartphone.
September, 2012 more
How do the lessons learned over more than 20 years in the trade, including a stint at a national news agency, help Maxim's Andy Rayfield when it comes to telling our clients’ stories?
September, 2012 more
Angry Birds news flies around the world
The UK’s first Angry Birds Activity Park has been launched, attracting worldwide media coverage.
August, 2012 more
Appointing the agency is relatively easy, but the hard work’s only just begun. The challenge is how to translate news into column inches and tangible new business.
August, 2012 more
Emma Cole, 20, a student at the University of Reading, has spent two weeks at Maxim learning about the world of PR. Here she shares her thoughts on the experience.
August, 2012 more
More than 100 of the world’s major media outlets covered the launch of Angry Birds Activity Parks recently, making it one of Maxim’s most successful projects to date.
June, 2012 more
Ten questions to ask your prospective PR agency
You’ve spent hours developing the brief, despatched it to a number of prospective agencies, read their proposals and shortlisted the lucky three, or four, for interview – but what questions should you ask them when you see the whites of their eyes?
June, 2012 more
PR and Press - are we really so different?
It's the perennial question asked of journalists who leave the 'sanctity' of the newsdesk to join a PR agency: Why have you sold your soul and turned to the ‘dark side’? With many of the team at Maxim being former journalists we’re very aware of the 'them and us' attitude.
February, 2012 more
'Off the record' - does it really work?
Many believe that verbally agreeing with a journalist that their comments will be ‘Off the record’ means they won’t be quoted, and therefore will be protected. However, that’s not the case in today’s 24/7 news world, and arguably never has been.
February, 2012 more
Crisis comms must have sound foundations
Excellent communication with customers, stakeholders and investors is central to good crisis management. But too often now, poor comms delivery is being used as a smokescreen to avoid addressing much more serious business issues.
October, 2011 more
It is often the case that in business, as in life, the seemingly little things you do can make all the difference. Those who foster good relations with their neighbours or go out of their way to engage with the public are often rewarded with a raised profile and reinforced reputation.
September, 2011 more
This week marks 10 years since Rachel Knight joined Maxim. She takes a personal look at the top ten most notable things that have changed during her time at the company.
July, 2011 more
It has become obvious that the UK simply cannot deal with the amount of snow that has fallen recently. We look at how quickly a reputation can be damaged.
December, 2010 more
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